Cookies Policy
We use our own or third-party cookies to offer the best navigating experience and service. If you continue navigating, it will be understood that you accept our Cookies Policy
  • Help
      Need help?
      Call 44 (161) 3940679
      (Monday to Thursday: 9AM - 5PM.
      Friday: 9AM - 2PM.)
      Chat online
      Contact one of our technicians directly.
      Send your query
      Our technicians will reply shortly.
      Skype
      Calling us on Skype. How does it work?
  • My Account
BLOG | NEWS | 12 April 2017

Voluntary Recall Announcement - Arc’teryx 2016 Procline Boots

Arc’teryx equipment is voluntarily recalling Procline boots due to fall hazard.

The affected Procline Boots were manufactured between November 1, 2015 and March 31, 2017. Procline Coloured marker

In a small number of boots, it has been reported that the axis pin (circled) has dislodged which may cause the skier to lose control or fall and suffer injuries.

If your boot does not have a coloured dot on the inside of the spoiler, then it is part of the recall.

Consumers should immediately stop using these Procline Boots and return them directly to Arc’teryx Equipment for repair.

RECALL RETURN PROCEDURE

Please follow these steps to complete a recall

  • CLICK HERE to start a return.
  • Follow the instructions online to submit a repair form.
  • A customer service representative will contact you regarding next steps and provide the prepaid shipping label.
  • We will repair your boots, keep you informed of the status and ship the boots back to you at no cost.

Tags: arc'teryx

Latest articles

Comments

To enter a comment, you must be identified in barrabes.com. Click here to log in.
There are no comments on this article.

Gift Card
With the Barrabes Gift Card you'll always get it right!
Subscribe to our newsletter
Would you like us to inform you about our special offers and latest products?
Follow us
Keep up with news on barrabes.com/en-gb Social Networks.
Don't hesitate to contact us.
contact us
or call to
44 (161) 3940679
(Monday to Thursday: 9AM - 5PM.
Friday: 9AM - 2PM.)






United Kingdom  |  España  |  France  |  Deutschland  |  Sverige  |  International