We make your purchase easier...
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Technical support
In all our stores, you will find a professional and specialized sales team in mountain and snow sports. We are not just sellers; we are passionate about the mountains and skiing, prepared to offer you personalized advice.
In all our stores, you will find a professional and specialized sales team in mountain and snow sports. We are not just sellers; we are passionate about the mountains and skiing, prepared to offer you personalized advice.
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Returns within 30 days
If for any reason you are not satisfied with your purchase or web order, you have a 30 calendar days period to return it.
If you made your purchase in one of our physical stores, you can return it in any of them completely free of charge. If you made it online, you can choose to return it directly in one of our stores or to return it remotely. See how you can make a change or return.
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Finance your purchases
We help you to immediately defer your purchases securely up to 36 months. It's a way to pay for your most important purchases bit by bit, having flexibility and the ability to choose the installment.
Currently, in our physical stores, we offer 4 months of interest-free financing with Aplázame, and in our online store, 3 months with PayPal. Check all the information about the financing options.
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Click & Collect
Pick up your web order for free at any of our stores. When placing your order, in the "Shipping" section, choose the store you want us to send it to. We will notify you once your order leaves our warehouse and when it is ready at the pickup point you selected so you can come and pick it up. Check all the information about the shipping options.
... and we offer you much more
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Ski workshop
We offer our ski workshop service in our stores in Madrid, Barcelona, Benasque, Jaca, Zaragoza, and Bilbao. We provide maintenance and repair services for alpine skiing, ski touring, and snowboarding with a fast turnaround time of 5 to 7 days. Anyone can bring their skis or boots, regardless of brand or model. Our services include the following processes carried out by highly qualified and experienced professionals: base filling, base grinding, edge cleaning, edge repair, tuning, edge sharpening, base waxing... As well as thermoforming and bootfitting services for ski boots from various brands.
Our workshop operates all year round, and we have the most innovative machines on the market to offer you a top-quality service. We recommend performing maintenance before the start of the season or after it ends to ensure the best performance of your equipment. Request more information about service availability and turnaround times at your nearest store.
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Rental of equipment
With our "Barrabes First Experience" service, we offer you the possibility to rent technical equipment in your store with all the conveniences. We renew our rental equipment every season, and currently, we offer it for snowshoes, ice axes, crampons, poles, and skis. Request more information and availability of equipment at your nearest store.
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Exclusive events
Every month, we organize various events and Technical Masterclasses that cover all activity families. We conduct training sessions with top professionals in the field or with our technical staff who will help you get to know the material you are interested in more deeply, as well as product tests, screenings, talks... All designed to make you a protagonist from the very beginning.
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Pet friendly
Your pet is another member of the family, and we know they love the mountains as much or more than you do, so we'll be delighted for you to visit us with them. Check all the regulations regarding this.
